Contact Us | Midnight Hush Customer Support
We’re Here to Help You Find Your Quiet Hour 🌙
As a busy mom, your time is incredibly precious. We don't want you spending it waiting for customer service! Whether you have a question about a product, your order, or need tracking details, we are always here for you.
How to reach us:
📧 Email: immmy1012@gmail.com (We aim to reply within 24 hours!)
💬 Text Us: (530) 602-8094 (Text only, please! We’ll text you back within 24 hours.)
🕒 Business Hours: Monday - Friday, 9:00 AM - 5:00 PM (EST)
Looking for a quick answer?
Scroll down to check out our FAQ section below!
FAQ
How long does shipping take?
Orders are typically processed and shipped within 3-5 business days. Please note that shipping times may vary slightly depending on the specific product. If there are any unexpected delays with your shipment, our team will proactively reach out to you via email.
How can I track my order?
Once your order has shipped, we will update your order status on our store with the tracking number. We’ll also notify you by sending the tracking information directly to the email address you provided at checkout.
What is your return and exchange policy?
We want you to love your home organization solutions! If you need to make a return or exchange, please contact us within 30 days of receiving your item. Just make sure to include your receipt (or order screenshot) and a photo of the unused product with its original packaging and tags intact.
Do you offer free shipping?
Currently, we do not offer free shipping. A simple flat-rate shipping fee applies to all orders, which will be clearly shown at checkout. However, we are always looking for ways to bring you more value, so be sure to subscribe to our emails for future promotions and updates!
If you still need help, simply fill out the form below. Our team is here to help make your home organization simple and stress-free! 🤍